Contact Us

Use the form on the right to contact us.

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If you have a question about the clothes, have a collab idea, want to pull clothes for a shoot, want to carry the collection in your store, want a movie recommendation, or if you're a Portlander who wants to request a pick-up, send me a line, beb! :)

1314 Southeast Salmon Street #102
Portland, OR, 97214
United States

5015195992

Laurs Kemp is a Portland-based small-batch design house, inspired by cinema and the Female Gaze.

Shipping & Returns

Shipping & Returns

SHIPPING

Use the code FREESHIP at checkout for free 1st Class U.S. shipping on any order over $150 USD.

Since many pieces are made to order, please allow 1-2 weeks for your order to be processed and shipped out. The screenprinted items are usually shipped out within 2-5 business days. Domestic orders are shipped USPS First Class or Priority, with signature confirmation to help insure reliable delivery, and they usually arrive within 2-5 days of shipment. International orders are shipped USPS First Class International and usually arrive within 2-3 weeks. International orders cannot be tracked by us once they leave the U.S.

Orders are shipped in tearproof poly bags. We are not responsible for any lost, stolen or damaged packages. Please double-check that the shipping address you provide is correct. If you’re returning a shipment, also double-check that you’re sending the package to the correct address provided to you.

Please address any questions or special instructions (overnight delivery, rush order, etc) to laurs.kemp@gmail.com before ordering.

If you live in Portland and would like to arrange to pick up your order from my studio, please email the address above to arrange a time, and your shipping fee will be refunded.

 

RETURN POLICY

We try to create pieces that fit like a dream and make you feel like the babe that you are! We provide measurements, fabric info and detailed photos so you know what to expect.

Since our line is independent and small-batch and each piece to order, we are unfortunately not able to offer refunds at this time. We appreciate your understanding. If you wish to exchange your item, you must notify us within 5 days of receiving your order and we will gladly exchange your unworn and unwashed item for a different size or style, or you may use your store credit at a later date. It will be your responsibility to cover the return shipping cost. We ask that returned items be shipped with tracking or signature confirmation to ensure delivery, since we are not responsible for lost or stolen items.

Once the return order is received, we will ensure that it has not been worn, washed, or damaged, and we will notify you by email once the exchange has been processed (usually within 5 business days). If the return is due to an error on our part, we will pay for the return shipping. We want to reduce the hassles involved in exchanges, and we’ll try our best to accommodate you. Please address any return inquiries to laurs.kemp@gmail.com.